Free Shipping On Orders Over $500
We'd Love to Hear From You
Get In Touch
Have a question about your order, our products, or anything else? We're here and happy to help.
⏱️ Reply within 24–48 hrs
📞 (954) 651-5263
📍 Pompano Beach, FL
Contact Info
How to Reach Us
We're a small handmade brand and we take every message personally. Reach out through any of the channels below and we'll get back to you as soon as possible.
Location
Pompano Beach, FL 33069
We're an online store — all orders ship from Pompano Beach, Florida.
Order Support
Track or check an order
Have your order number ready. Processing: 1–2 days · Shipping: 1–5 days.
Business Hours
Monday – Friday9:00 AM – 6:00 PM
Saturday10:00 AM – 3:00 PM
SundayClosed
Federal HolidaysClosed
We're currently open — email us anytime!
Send Us a Message
Fill out the form below and we'll get back to you within 24–48 business hours.
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FAQ
Frequently Asked Questions
Quick answers to the questions we hear most often.
How long does shipping take?
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Orders are processed within 1–2 business days and delivered within 1–5 business days after shipping. You'll receive a tracking number via email once your order ships. See our Shipping Policy for full details.
Do you accept returns or exchanges?
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All sales are final. We do not accept returns or exchanges for any reason, including change of mind or scent preference. Please review your order carefully before purchasing. If your order arrives damaged, contact us within 48 hours with photos.
What is your candle made of?
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All of our candles are hand-poured in Pompano Beach, Florida using 100% natural coconut wax and premium fragrance oils. Each candle is 8 oz / 226g and provides up to 50 hours of clean burn time. Visit our Candle Care Guide for tips.
My package arrived damaged — what should I do?
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We're so sorry to hear that! Please contact us within 48 hours of delivery at [email protected] or (954) 651-5263 with your order number and clear photos of the damage. We'll review your case and work to make it right.
Do you offer wholesale or bulk orders?
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Yes! We'd love to work with you. Please use the contact form above and select "Wholesale / Bulk Order Inquiry" as your subject, or email us directly at [email protected] with your details and we'll be in touch.
Can I change or cancel my order?
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Order changes or cancellations can only be made before processing begins (within 1–2 business days of purchase). Please contact us immediately at (954) 651-5263 or [email protected]. Once an order is in processing or shipped, we cannot make changes.